RoutingProfile is the Schema for the RoutingProfiles API. Provides details about a specific Amazon Connect Routing Profile.
Type
CRD
Group
connect.aws.upbound.io
Version
apiVersion: connect.aws.upbound.io/v1beta2
kind: RoutingProfile
RoutingProfileSpec defines the desired state of RoutingProfile
No description provided.
Reference to a Queue in connect to populate defaultOutboundQueueId.
Policies for referencing.
Selector for a Queue in connect to populate defaultOutboundQueueId.
Policies for selection.
Reference to a Instance in connect to populate instanceId.
Policies for referencing.
Selector for a Instance in connect to populate instanceId.
Policies for selection.
One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.
THIS IS A BETA FIELD. It will be honored unless the Management Policies feature flag is disabled. InitProvider holds the same fields as ForProvider, with the exception of Identifier and other resource reference fields. The fields that are in InitProvider are merged into ForProvider when the resource is created. The same fields are also added to the terraform ignore_changes hook, to avoid updating them after creation. This is useful for fields that are required on creation, but we do not desire to update them after creation, for example because of an external controller is managing them, like an autoscaler.
Reference to a Queue in connect to populate defaultOutboundQueueId.
Policies for referencing.
Selector for a Queue in connect to populate defaultOutboundQueueId.
Policies for selection.
Reference to a Instance in connect to populate instanceId.
Policies for referencing.
Selector for a Instance in connect to populate instanceId.
Policies for selection.
One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.
THIS IS A BETA FIELD. It is on by default but can be opted out through a Crossplane feature flag. ManagementPolicies specify the array of actions Crossplane is allowed to take on the managed and external resources. This field is planned to replace the DeletionPolicy field in a future release. Currently, both could be set independently and non-default values would be honored if the feature flag is enabled. If both are custom, the DeletionPolicy field will be ignored. See the design doc for more information: https://github.com/crossplane/crossplane/blob/499895a25d1a1a0ba1604944ef98ac7a1a71f197/design/design-doc-observe-only-resources.md?plain=1#L223 and this one: https://github.com/crossplane/crossplane/blob/444267e84783136daa93568b364a5f01228cacbe/design/one-pager-ignore-changes.md
ProviderConfigReference specifies how the provider that will be used to create, observe, update, and delete this managed resource should be configured.
Policies for referencing.
PublishConnectionDetailsTo specifies the connection secret config which contains a name, metadata and a reference to secret store config to which any connection details for this managed resource should be written. Connection details frequently include the endpoint, username, and password required to connect to the managed resource.
WriteConnectionSecretToReference specifies the namespace and name of a Secret to which any connection details for this managed resource should be written. Connection details frequently include the endpoint, username, and password required to connect to the managed resource. This field is planned to be replaced in a future release in favor of PublishConnectionDetailsTo. Currently, both could be set independently and connection details would be published to both without affecting each other.
RoutingProfileStatus defines the observed state of RoutingProfile.
No description provided.
One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.
Conditions of the resource.
user
apiVersion: connect.aws.upbound.io/v1beta2
kind: RoutingProfile
metadata:
annotations:
meta.upbound.io/example-id: connect/v1beta2/user
labels:
testing.upbound.io/example-name: user
name: user
spec:
forProvider:
defaultOutboundQueueIdSelector:
matchLabels:
testing.upbound.io/example-name: user
description: example description
instanceIdSelector:
matchLabels:
testing.upbound.io/example-name: user
mediaConcurrencies:
- channel: VOICE
concurrency: 1
name: example
region: us-east-1
tags:
Name: Example Routing Profile
example
apiVersion: connect.aws.upbound.io/v1beta2
kind: RoutingProfile
metadata:
annotations:
meta.upbound.io/example-id: connect/v1beta2/routingprofile
labels:
testing.upbound.io/example-name: example
name: example
spec:
forProvider:
defaultOutboundQueueIdSelector:
matchLabels:
testing.upbound.io/example-name: test
description: example description
instanceIdSelector:
matchLabels:
testing.upbound.io/example-name: example
mediaConcurrencies:
- channel: VOICE
concurrency: 1
name: example
region: us-east-1
tags:
Name: Example Routing Profile
© 2022 Upbound, Inc.
Discover the building blocksfor your internal cloud platform.